Business Leadership Development Training

Our Business Consultants Will Propel Your Organization Forward

Aligning your strategy, process and outcomes is key to developing and sustaining organizational momentum.

The 3SIXTY Business Leadership Development team has over 200 years of business leadership development training experience within front-line, regional, corporate and global business leadership positions. Learn how 3SIXTY solutions helps clients create a meaningful impact that accelerates growth, streamlines process and allows you to track results.

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3SIXTY is an assertive approach to execution & accountability

We add immediate value as trusted advisers through our Balanced Leadership™ Model and our effective 30-60-90 consulting process where engagement is based around your unique needs:


30 days to complete situation assessment, prioritize core issues and map alternatives.


60 days to establish and begin initiating recommendations among your team, including business leadership training, process alignment, metrics and reporting, supported with a well-developed communications strategy.


Results are measured over 90 days to track impacts, bottlenecks and process improvement requirements to achieve planned ROI.

What we do

Our clients include global leaders within service, manufacturing, retail, transportation and logistics business segments. We bring our deep experience in these areas to every engagement, and we ensure that when we leave, our clients are equipped with the tools, capabilities and business leadership training they need to continue to improve and grow.

Accelerating Growth

Quickly assess your business challenge and develop balanced solutions and business team training for rapid results. Tap into our team of Marketing, Communications, Human Resources, Engineering and Intellectual Property experts for transformative strategies that drive market leadership and engagement.

Are you lacking a strategy or is your strategy missing the mark?

Intuitively you know a well-defined employee and customer engagement strategy drives cultural growth and keeps sales aligned, but your team may be too entrenched to develop an effective plan.

  • Focus on the right growth. 3SIXTY excels at boosting organic growth through sales and marketing best practices. Let our business leadership experts help you identify customer diversification tactics through a clear understanding of your product mix/service portfolio. We cap that off by refining your brand position and value proposition and help you create sales and brand ambassadors who think like a customer, selling the right mix to exceed your revenue goals.
  • Be the best team in the industry. Let us support your team through communications and business leadership development training to create brand ambassadors while instilling an uncompromising culture of integrity, honesty, respect and service through leadership vision. We also give you tools to navigate through any significant change.
  • Get the return on invested capital you need. Our team helps you identify which assets to leverage and when by optimizing your supply chain management and your intellectual property. Often overlooked, we help you to understand your risk profile and integrate allocated safety costs into Finance and Operations discussions.

Streamlining Process

If your LEAN or SMART approach is lacking, our top-tier Industrial Engineering, Supply Chain and Logistics experts design tailored solutions to optimize productivity.

Need help optimizing your operations and supply chain partners?

New complexities of manufacturing along with consumer demand have pushed the limits of operational excellence previously driven by Lean Sigma. In response, a new Smart Operations approach is emerging to quickly supercharge industrial manufacturing value chains. To survive and optimally thrive, manufacturers will need to rapidly shift strategies and technologies to keep up pace, productivity and profitability.

  • Reach new levels of Operational Excellence. 3SIXTY experts from UPS, the world’s leader in supply chain, logistics, transportation and distribution know that reaching Smart Operational Excellence requires a sustained and deliberate effort over several years to operate more efficiently, service customers better and manage risk. It’s now time to take action. Let us develop a strategy to set priorities for connecting products in the field with assets in the value chain, identify strategic suppliers, and help you better work with your logistics provider.

Tracking Results

You only achieve what is measured. This is precisely why we analyze your reports and align our plans with effective measures that provide the insight to achieve results.

Are you ready for results tracking?

  • Is your business plan supporting growth and securing funding? Most business plans end up in “File G” for garbage bin. 3SIXTY’s focus on results tracking ensures your business plan is worth it’s weight in gold by aligning it with your goals and balancing it with the realities of your business. 3SIXTY’s Balanced Leadership approach takes a holistic view so that all constituents are represented and the Business Plan drives results that support customers, your people and stakeholders.
  • Are your work measurement standards, metrics and/or Key Performance Indicators (KPIs) actually increasing performance? With a well aligned Business Plan setting the targets, the right performance measurements focus and motivate your team on the best ways to meet service performance goals, meet customer and employee satisfaction levels, share in safety values and contribute to the creation of strategic projects.
  • Are your customer acquisition activities wasting money on the wrong channels, going toe-to-toe with the big guys and easily being outspent or bringing poor leads that result in high churn rates? 3SIXTY results tracking helps you find what is working and what’s not. Beyond channel development, 3SIXTY helps you with strategic approaches including setting up the correct guarantees or warranties, forming go-to-market partnerships and establishing the right contractual language that will have vendors and partners consistently delivering on promises to your customers.

Additional Services

An expertise that exist at 3SIXTY Management Services is Acquisition Integration. This skill can assist significantly in the M&A process.  This is an area that we at 3SIXTY Management Services focuse in on because there is tremendous opportunity cost savings and system integrations that become the ” MAKE OR BREAK” part of a M&A deal. The integration plan is paramount to the long term success of the acquisition.  Often, after an acquisition is complete from the financial perspective, the acquiring company takes a collective breath and relies on “hope” that integration is somehow happening.  Without a critical integration plan, usually 80% of mergers fail to integrate successfully.  There are 3 key areas that must be addressed, monitored and a plan developed:

Key people– You need to make sure that the right people remain with the merged entity. Often it’s the key people that leave because they get frustrated that integration isn’t taking place the way they envisioned. It can be as simple as the acquiring company has a 401(K) plan and it is different then what they are used to. Years of service are not recognized in a way  that is familiar.  Meeting with key people and understanding their needs is vital. Communication is essential during this difficult time for the employee.

Customer Retention Often when the Seller departs, so do many key, high-margin customers and its critical that the acquiring company has a plan in place so that transparency to acquired customers is fully achieved.  We can’t express the importance of this enough.

Synergies The M&A pro forma financials contains many assumption that justified the acquisition. The integration team must breathe life into these assumptions and build an execution plan to achieve these goals while improving service, reducing cost to serve and retaining key customers and people.

At 3SIXTY we can be your M&A Integration specialist, with experiences with many companies, large and small, and for many years.  Please keep us in mind as you come across your next M&A  targets.

Your Team at 3SIXTY

Seek out the best, brightest and most experienced business leadership team to help your business excel in today’s competitive marketplace. Our advisors, consultants and leadership development trainers are true experts in their field – career leaders with practical experience and business results. Together, through the Balanced Leadership ModelTM created by Senior Partner Rocky Romanella, a top motivational keynote speaker,  we bring passion, process, and expertise to help your business quickly achieve results.

Rocky Romanella

Senior Partner at 3SIXTY

Rocky is an experienced executive, CEO and Director, keynote speaker, trainer and adviser is founder and principal of 3SIXTY Management Services, LLC. He most recently served as Chief Executive Officer and Director for UniTek Global Services, a mid-cap telecommunications solutions company, after retiring from a 36-year career with UPS, the largest shipment and logistics company in the world.

Ed Pyke

3SIXTY Marketing & Strategy

Ed excels in developing marketing strategies for 3SIXTY clients to support sustainable business growth and to ensure brand equity and awareness. Ed’s extensive experience draws upon not only Marketing and Retail Product Development, but Operations and Sales experience as well. Ed has a Bachelor’s degree in Marketing from California State University and his Masters of Business Administration with an emphasis in Marketing from Saint Mary’s College.

Chris Micolucci

3SIXTY Strategic Communications

Chris brings more than 20 years of Corporate Communications experience to our team. She believes each organization has a unique culture, brand, products and services and digs deep to identify and skillfully promote these attributes to constituents to drive growth and productivity, employee retention and customer loyalty.

Mark Horton

3SIXTY Finance & Intellectual Property

Mark’s unique expertise drives growth – from bottom-line Finance to Business Planning, Intellectual Property (IP) management, mergers and acquisitions. A UPS retiree, Mark was instrumental in the formation of UPS’s intellectual property management companies and monetizing UPS’s IP.  He has numerous patents and knows how to manage trademarks, copyrights, domain names, trade secrets and other internal IP.  He led several acquisitions that included asset purchases, debt and equity investments.

Bill Klussman

3SIXTY Supply Chain, Logistics and Engineering

Bill is an expert in engineering, global logistics and distribution with over 30 years of solution process design for the engineering of an efficient supply chain. Bill strategically drives efficiency through his vast knowledge of engineering disciplines following a 36-year career at UPS. An expert in the complexities of global supply chains for highly regulated environments like healthcare, aerospace and high-tech, Bill’s ability to assimilate with different cultures led him to all regions of the world.

Nick Kochek

3SIXTY Leadership Development

Nick is our foremost expert in leadership development having spent much of his 37-year UPS career developing all levels of management from first-line supervisors to the C-suite. Coupled with extensive knowledge in strategic planning, operational efficiencies, public affairs and workers’ compensation risk control, his ability to understand employee onboarding and continuous development plans allows Nick to develop teams that are result-orientated with multiple business acumens. Nick holds an MBA from California Southern University and is a certified John Maxwell teacher, trainer and speaker and serves on several non-profit boards.

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[inbound_forms id=”180″ name=”Training Assessment”]

“Rocky was an inspiration to our Carnegie Business Collaborative (CBC) networking members.  He was motivating, informative and fun and gave us real life examples on his balance leadership experiences. We all went back to our offices better leaders today because of him. I am thrilled and honored to have had Rocky at our networking meeting and the entire group felt the same.  And “The Lugnuts” were flying outta there. I urge you to get your copy.

Christopher Kuhn,  President & CEO

ELO Consulting, LLC

CBC Networking Group Member”

Christopher Kuhn

President & CEO

I just want to take a moment to thank you for coming to speak at our SSA Convention this year in Asheville, North Carolina.

As you know, we strive to provide a keynote speaker each year that will be able to grab the attention of our members, motivate them and give them meaningful ideas that they can take back and apply in their business.

Quite frankly, your keynote address was one of the best we’ve ever had.

It’s clear that you spoke to us from your heart. You were presenting, not mere team management principles, but rather a philosophy of life, one that you clearly believe and live by. It was very enthusiastically received. Here are just some of the comments I got from our members after your presentation:


“Loved the energy.”

 “Very energetic. Great info and all useful.”

 “Challenging in a positive way.”

 “Relevant. Enjoyable.”

 “Bring him back!”

I am especially grateful for the advanced preparation you did, calling our members, getting to know the issues they face and tailoring your presentation to the unique needs of our group. You hit this one out of the park.   

Craig S. Fry
Executive Director
Service Specialists Association


SSA Testimonial


I met Rocky Romanella at hashtagRockstarAutoConference in Las Vegas last week. After watching his speech, I had to get his book “Tighten The Lug Nuts” and so glad I did.

It’s a different type of book on Leadership and the principles of balanced leadership, which I really found refreshing this day and age. It’s such a great and easy read packed full of real life day to day situations and valuable lessons learned from those situations.

I urge everyone to get this book and follow the life of Joe Scafone and how  he applies balanced leadership with knowledge and humor in his day to day life.

Thank you Mat Koenig for putting together such a great conference in Vegas. This is why people need to go to the next to Rockstar Conference in May. I was introduced to so many great people like Rocky from attending Rockstar last week.

Thanks Rocky. You are great, your presentation was great and your book is awesome. I did love how you did nail your description of what it’s like to live in Iowa. Spot on my friend. Tulip festival, you know Iowa and I have even been to one of the festivals when I was young lol.

Get this book folks. You will love it and get so much out of it.

Jay Jensen  Car Motivators

Car Motivators

Ciao Rocky,
Hope this note finds you and your family well. Thank you again for sharing a copy of your book. In addition to being a beautiful tribute to your family, I found its content validating in terms of my own personal experience and work experience. I will incorporate your lessons in my coaching repertoire with new school administrators this year. My favorite story was about the pizza delivery guy!         Anthony Amodeo

Anthony Amodeo

School Administrator

Book: Tighten The Lug Nuts The Principles of Balanced Leadership by Rocky RomanellaThanks again for signing your book for my children and providing an additional copy for their Dad. Coincidentally, I read the book on my flight into Newark last evening. I thoroughly enjoyed it and I was able to take away several topics for myself as well as my children. I thought that it was appropriate(unplanned) that I told my family about the book over our dinner of spaghetti and meatballs last night.

Jeff Williams
VP Sales & Marketing – Aftermarket Division

Jeff Williams

VP Sales and Marketing

Rocky is an authentic speaker with great Passion and Enthusiasm. With over 40 years of “boots on the ground” Leadership experience, he created excitement through his energy, passion and knowledge. He connected with our audience, regardless of size, whether in our Emerging Leaders group, and breakout sessions over two days. In his one to one conversational style, he painted a picture through his unique storytelling and worked hard to understand our groups and business. Through his Balanced Leadership Model there is a laser focus on customer needs, employee empowerment and the demands of stakeholders.

Adam Bjerke Anchor Paper Co.

Board Member of Emerging Executives at Afflink  June 2018


Adam Bjerke

Board Member

“Rocky wowed the audience with his relatability and deep understanding of what it takes to not just lead but lead successfully. He did his homework with the group; attending the roundtable session, asking intuitive questions and mingling at the receptions.”

Kristi Spargo
Managing Editor, JDT
National Association of Dental Laboratories

Kristi Spargo

Managing Editor

Hi Rocky

Emailing your from Australia, State of Victoria

Small town called Robinvale where 80% are from Italian heritage .

We are second generation  Italian as my parents immigrated from Italy in 1950s

We try to keep those traditions from our parents but as the years pass those traditions will also pass but hopefully the important ones like respect and family values hopefully won’t fade with time

Just finish listening to the podcast Build Your Network with Travis Chappell twice

Found it very useful and still absorbing a lot of the content you said.

Thankyou for putting yourself out there to share your story

We are always still learning things everyday

I have a list of sayings on my iPhone with I write  that makes me a better leader and more important  a better person and today I added to that list

Again thankyou

Carmelo Tassone

Carmelo Tassone

Arpin Van Lines, Inc. was fortunate enough to have Rocky Romanella as keynote speaker during our Arpin Agent Convention. This event brings together our agent partners from across the United States.

It was clearly apparent that all our convention participants – agents, Arpin management and staff, and vendors – benefited from Rocky’s experiences, expertise, and his ability to relate all to our group. His delivery was made in a warm, witty, and articulate manner. Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members. I, as well as others on our management team, found it particularly heartwarming to hear about Rocky’s positive personal moving experience with Arpin Van Lines and how well his family was treated by our driver and crew. We take great pride in our customer service delivery and appreciate that he relayed his experience to the convention participants.

It was a true pleasure to get to know Rocky, as well as his lovely wife. We highly recommend Rocky to other companies; they will certainly benefit when they contract for his services.

Sincerely,  Conrad Swanson Sr. Vice President, Agency Development

Conrad Swanson Sr.

Vice President Agency Development

Again, we truly appreciate you taking time out of your busy schedule to join us. Without the generosity and participation of presenters like you, these meetings would not be possible.On behalf of the National Association of Dental Laboratories, I would like to thank you for your contribution of time and talent at the 2018 NADL Vision 21 Meeting in Las Vegas. We are so pleased you could be a part of this important meeting.

Your Presentation was well received by our attendees and the information you provided was excellent. We hope everyone in attendance will put your  information to good use in their businesses and in better serving those in the industry. Again, we truly appreciate you taking time out of your busy schedule to join us. Without the generosity and participation of presenters like you, these meetings would not be possible.




Robert Savage Jr.

NADL President (National Association of Dental Laboratories)

We can only be successful and balanced leaders when we recognize our own ability to influence and empower others by listening, coaching, knowing what we stand for and what we can never compromise.  Joe Scafone personifies how wisdom, confidence and humor derived from interactions with family, friends, colleagues and strangers over a lifetime can help train all of us to be the great listeners and leaders of our time. Tighten the Lug Nuts: The Principles of Balanced Leadership is a resource for all aspiring and current leaders.

Karen A Passaro

Dean, Continuing Education Seton Hall University

Rocky Romanella has written a highly useful and highly readable book for ANYONE wishing to be a more effective (and happy) leader. His storytelling approach makes the book an entertaining read, and the lesson summaries that complete each chapter serve as a blueprint for putting the information into practice. I’d recommend Tighten the Lug Nuts to new leaders as well as experienced leaders. If you don’t learn something from this book, you’re not trying!

Dennis Snow

Business Author, Speaker, and Consultant

Rocky Romanella brings real lessons for leadership from decades of management practice. Practical lessons in values, roles, problems, energy, and legacy are delivered in context of real world experience – but with lessons directly accessible to the reader. A different, and worthy read.

Benn Konsynski

PhD, Emory University, George S. Craft Distinguished University Professor of Information Systems and Operations Management

On behalf of the New Jersey CXO Governing Body, thank you again for the hard work that went into your presentation. I heard nothing but great things about how the day went. I hope you enjoyed the experience as well!

Here is some feedback from the group on your session:

Scores (scale of 1-5): Content – 4.6; Speaker – 4.9

Written feedback:

  • Great analogies!
  • Rocky was engaging, authentic, and real. Was a good start to set the tone for the meeting.
  • Very knowledgeable speaker who has a real passion for leadership as he came up from the ranks.
  • Great talk. Very engaging.
  • Great talk
  • Simple explanation of concepts
  • Relating a UPS approach to IT Service Delivery
  • Using real world examples was very helpful in internalizing the key points
  • Passionate speaker
  • I enjoyed how he mingled corporate leadership with everyday life situations

New Jersey CXO - Dinner Keynote

Content Director

The leadership training offered by 3SIXTY Management Services was an excellent opportunity for our management team to develop their skills in the critical areas of responsibility and leadership that they face on a daily basis.  The facilitators’ draw upon their extensive corporate experience to create a learning environment that’s appropriate for all levels of management. We recognized the need for this traditional training to support our fast-paced operating environment. In order for REVA to live up to our commitment to our clients, our patients, and our employees, we absolutely consider this a strategic investment in our people.

Shannon Schell


Rocky is a senior executive advisor specializing in organizational transformation. Recognized as one of the foremost authorities in executive mentoring, he leverages his talent and experience to position his client companies for the future. An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking.  His formula for peak performance (Think Big –  Start Small –  Move Fast) has been adopted by many executive teams as a methodology for effective leadership in today’s challenging business world. He is knowledgeable, articulate, warm and witty with an ability to communicate effectively with everyone from the board room to the mail room.

Richard Snowden

President North America, RavenHouse International

New Jersey CXO – Dinner KeynoteOur venture with 3SIXTY Management Services creates a robust team of industry and business professionals that can make the necessary connections within a clients’ business required to execute and manage accelerated strategies tied directly to long-term process improvement, growth and higher profits.

Kevin Mayer

Partner, LarsonO'Brien