In This Issue
- Leadership Training – A Strategic Investment
- Keynote speaking: Thoughts from the most recent events and upcoming events.
- Updated Website: The 3SIXTY site has been completely redesigned to allow for easier access to all of our resources. Visit the site today
- New podcasts: With over 100 podcast, live radio, internet radio and TV interviews during the past, Rocky is one of the most sought-after Keynote Speakers, and a great guest. His most recent interviews can be found in the PODCAST LIBRARY on the 3SIXTYMANAGEMENTSERVICES web site.
- Coaches Corner: Wisdom from some of the greatest coaches.
- The Video Library: This is a great place to start your research.
- Tighten The Lugnuts: A game-changing book that continues to receive 5-Star reviews.
- Free Assessment: Our business assessment is an objective look at your business, designed to provide you with a clear picture of: Where your business is today; What will help you get to where you want to be tomorrow; What might hinder or impede your progress, and; What specific actions can be taken to address all these issues.
Leadership Training – A Strategic Investment
The goal of Leadership Training is to learn how to motivate and develop your team to optimize outcomes. Utilizing a Balanced Leadership approach can make that happen. The context of our training program includes a road map in five key areas. In this segment we will explore the second of these key areas.
Key Area Two – Handling Difficult Conversations
Giving feedback to your employees, particularly when their performance falls short of expectations, is one of the most critical roles you play as a leader. The objective of “Handling Difficult Conversations” training offered by 3SIXTY is to not only identify issues and a plan for resolution, but to effectively frame discussions to achieve your desired results. While there are many approaches to conflict/problem resolutions, this training utilizes a process that we believe is effective, time tested, and yields results that will change behaviors..
The framework of our training program includes a road map in five key areas:
– Using a process approach to clearly and accurately identify the problem.
– Reviewing tools to gather data, which helps you to understand the current background of the problem (what is) and research options for moving forward (what could be or should be).
– Developing and implementing a plan that is data-driven and based on facts, realistic and feasible evidence, clear and concise direction, criterion and consensus driven, and wellcommunicated.
– Using sound metrics to monitor and evaluate the plan. Resolving issues using and “if, then” approach.
– Effectively framing the issue to overcome barriers and gain the employee’s commitment.
In upcoming newsletters we will cover more of the concepts that form an integral part of a Balanced Leadership approach:
* Why Values Matter
* Handling Difficult Conversations
* Being Obsessed with the Front-line
* Succession Planning
* High Performance Selling
And much more. Stay tuned.
I am very interested and am sure you have your own thoughts that you would like to share. Please email me with your ideas about any of the items above at [email protected].
Call today and schedule your free training assessment: 610-322-0720.
Special Gift For Responders
As a thank you, the email addresses of those who respond to this survey will be entered in a drawing to receive a free signed paperback copy of Tighten the Lug Nuts – The Principles of Balanced Leadership. Three names will be drawn and I will contact the winners via email.
Keynote Speaker: Richmond Logistics & Supply Chain
Forum: Ritz-Carlton Dove Mountain, Tucson AZ.
November 3 through November 5, 2009
Our topic and conversation will center on the following:
Making Informed Operational Decisions with your Three Key Constituents in Mind Through Balanced Leadership.
As one of the architects of UPS’s entry into supply chain and logistics, we will speak about how senior-level leaders of logistics and supply chain management can create a performance-driven organization that operates more efficiently and effectively by applying the principles of Balanced Leadership. Operational leaders can help people at all levels of an organization see the bigger picture and promote moral and ethical behavior through their leadership examples. The Balanced Leadership approach takes into consideration three key constituents – customers, people and shareholders – who must always be represented in the decision-making process.
A comprehensive supply chain, utilized properly, can be a strategic and competitive advantage. In today’s competitive environment it is being taxed by multiple internal and external factors on a daily, hourly and sometimes minuteby-minute basis. As a leader, it is critical that your decisions are timely and informed decisions that will have a positive impact on your customers, employees, stakeholders, vendors, and the organization as a whole. Approaching your role with the understanding that your people are your greatest asset and will differentiate your company from the competition in today’s highly competitive business environment will be an essential ingredient to your success. You will understand the value of having the best, the brightest, most informed and best educated people in the industry as part of your team.
A balanced leader with a high level of emotional intelligence requires another level of skill that goes beyond education, job experience, and technical knowhow. Active listening, building strong relationships and taking responsibility all contribute to what it takes to be a successful operational leader in today’s everchanging business environment. With a complete, robust and articulated vision, strategy, training and communications plan, you will accomplish your goals and objectives though walking the talk and your daily actions.
Updated 3SIXTY Website Provides For A Better Experience
We are proud to announce that the 3SIXTY Management Services website has been completely redesigned. We hope to make the wealth of information available on the site easier to navigate and provide better access to the free resources available from 3SIXTY. The newly updated sections include, but are not limited to:
Training – The 3SIXTY business leadership training team brings decades of experience in our partnership with you to tailor comprehensive leadership development curriculums for your people and train them on skills that will transform your organization.
Video Library – A huge collection of videos that can serve as a reference library on Balanced Leadership, Legacy, customer service and more.
Podcasts – With over 100 podcast interviews, live radio, internet radio and TV interviews during the past year, Rocky is one of the most sought-after guests. This section presents innovative ideas and strategic information on a wide variety of topics.
Five-Star Business Leadership Book – Few business books speak clearly to the key points necessary in becoming a leader. Our new release, Tighten the Lug Nuts: The Principles of Balanced Leadership, is quick to offer a new, innovative approach to leading your company to success.
Consulting – At 3Sixty we add immediate value through our Business Process consulting approach, assessment and implementation model. We are external consultants “in name only” as we take great pride and time to learn your business from a cultural, value and mission perspective. We analyze your business like it is our business. We will design the processes and systems that will take your business to the next level today and tomorrow.
Once our analysis is complete, we will make recommendations to improve these processes and practices with an eye to improving overall efficiency. The team at 3Sixty will be involved in designing, implementation, communication, accountability and follow up. We are all in!
Coaches Corner – a series of articles and posts that cover how to create the perfect meeting, how to create a leadership legacy and much more.
Book Rocky Now
Leadership Team – The 3SIXTY Team members are career leaders with practical experience and business results. The Balanced Leadership Model(TM) created by Senior Partner Rocky Romanella, and our ability to bring passion, process, leadership development and training expertise, produces fast results for clients.
New Podcast: The Motivation Maisano Experienc
What It Takes To Be A CEO
I started unloading trailers at UPS out of high school and worked my way into a senior level. Eventually I became a CEO and Board member of a telecom company after UPS. Today, I am now a small business owner. What does it take to be a CEO? Values, ethics and hard work are the blueprint.I believe that we all have a responsibility to leave things a little better than we found them. This is LEGACY.
Your Next Conference, Your Next Motivational Speaker, Your Next Topic
To achieve success, you will need to embrace the Balanced Leadership philosophy along with the goals and objectives through walking the talk and your daily actions. Your success will be measured by the degree to which everyone in your organization at every level begins to understand, embrace, emulate, and execute the vision and strategy.
Coach’s Corner Exclusive never-seen before interview with UCLA Coach John Wooden
In every newsletter I include a quote from UCLA Coach John Wooden, whom I had the great pleasure to interview while I was a leader at UPS. Coach often said, “Never mistake activity for achievement.” Click below to view the full interview.
If you play a coaching role (and we all do), please look at the unique and exclusive interview with legendary Coach John Wooden on our website. Coach Wooden was a supporter of the Jimmy V Foundation and in memory of Coach Valvano, who passed away, April 28, 1993, we are remembering Coach Valvano and his fight by donating one dollar to the Jimmy V Fund to find the cure for each copy of Tighten The Lug Nuts sold.
Coach Valvano is remembered for being many things: a player, a coach, a broadcaster, a brother, husband and a father. But above all he was an inspiration. And when he was diagnosed with cancer at 46, he never gave up. Thank you in advance for your generous support and enjoy the book.
The Video Library is Here (And, You Don’t Need a Library Card)
Time is of the essence for all of us. We are overloaded with information – so much so that we simply cannot digest it all. For this reason, I am very excited to announce our new video library.
Here you can explore important concepts in mere minutes. Short on ideas for your next meeting? There are loads of ideas here. Need a quick video for your next gathering? Looking for a keynote speaker or advisor? You might find just what you are looking for here. New videos are added regularly, so be sure to check back soon.
Take a moment and check out our new commercial for Tighten The Lug Nuts entitled Become A Better Leader.
What Others Are Saying . . .
“Rocky Romanella brings real lessons for leadership from decades of management practice. Practical lessons in values, roles, problems, energy, and legacy are delivered in context of real world experience – but with lessons directly accessible to the reader. A different, and worthy read.”
Benn Konsynski, PhD, Emory University George S. Craft Distinguished University Professor of Information Systems and Operations Management.
“Rocky was an inspiration to our Carnegie Business Collaborative (CBC) networking members. He was motivating, informative and fun and gave us real life examples on his balance leadership experiences. We all went back to our offices better leaders today because of him. I am thrilled and honored to have had Rocky at our networking meeting and the entire group felt the same. And “The Lugnuts” were flying outta there. I urge you to get your copy.”
Christopher Kuhn, President & CEO, ELO Consulting, LLC, CBC Networking Group Member
Even Google likes us. We are ranked at #5 for Motivational Keynote
Speaker 2019, #6 for 2019 Motivational Keynote Speakers and #5 for Best
2019 Motivational Keynote Speakers.
Tighten the Lug Nuts: The Principles of Balanced Leadership
5-star Amazon rating
If you read only one business book this year, this is the one.
Few business books offer new, innovative approaches to leading companies to success. Fewer still speak clearly to the key points necessary to become an effective leader. Only a miniscule number of books could be called a “game changer”. Tighten The Lug Nuts is all of that and more.
Rocky uses his over 40 years of experience in his CEO and Director roles, to explore the ways a true leader can add value as a trusted advisor, mentor, and visionary who uses a process approach to lead the organization and its people to new levels of success. Whether you are a seasoned leader or are taking the first steps to becoming an effective leader, this is one of those books you will refer to over and over again.
Help your team become more effective and take on bigger and more significant challenges. The 3SIXTY business leadership training team brings decades of experience in our partnership with you to tailor comprehensive leadership development curriculum for your team members and train them on skills that will transform your organization.